PRIVACY POLICY

Last Updated: January 2026

1. Introduction

Prime Design Media ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy governs the data collection practices of our website located at http://primedesignmedia.com (the "Website"). By accessing our Website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Information you voluntarily provide to us via contact forms, email, or inquiries, such as your name, email address, phone number, and company name.

  • Technical Data: We automatically collect data regarding your device and interaction with our Website, including your IP address, browser type, operating system, and pages visited.

  • Video Analytics: As a video production agency, we track engagement with the video content on our site. This may include data on which videos you play, pause, or finish.

3. How We Use Your Information

We use your data for the following legitimate business purposes:

  • To respond to your inquiries and provide project proposals.

  • To improve our Website functionality and user experience.

  • To analyze video performance and viewer engagement.

  • To send you marketing communications (if you have opted in).

  • To comply with legal obligations.

4. SMS & Mobile Privacy

1. Information Collection: We collect your phone number and SMS consent status only when you voluntarily opt-in via our website forms or during a transaction.

2. Use of Information: We use your phone number to send:

  • Transactional Messages: Appointment confirmations, project updates, and invoices.

  • Marketing Messages: Promotions, coupons, and service alerts (only if you have expressly opted in). 

3. Mobile Information Sharing (Strict No-Share Policy): No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. User Rights & Opt-Out: You have the right to revoke your consent at any time. To stop receiving messages, reply STOP to any text. You may also request to have your data deleted by contacting us at info@primedesignmedia.com.

5. Data Security: We implement SSL encryption and secure data storage to protect your personal information, including your mobile data, from unauthorized access.


5. Cookies and Tracking Technologies

Our Website uses cookies to enhance your experience.

  • Essential Cookies: Necessary for the site to function.

  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).

  • Marketing Cookies: Used to track visitors across websites to display relevant ads.

  • Video Cookies: Embedded video players (such as Vimeo or YouTube) may set cookies to track viewing statistics.

  • Control: You can choose to disable cookies through your browser settings, though this may affect site functionality.

6. Third-Party Sharing

We do not sell, rent, or lease your personal lists to third parties. We may share data with trusted service providers (e.g., website hosting, email platforms) solely to help us perform statistical analysis, send you email or postal mail, or provide customer support. Note on Mobile Data: As stated in Section 4, the sharing of data with service providers mentioned here expressly excludes mobile phone numbers and SMS consent data. We do not share your phone number with any third parties for their own marketing purposes.

7. Video Privacy Protection Act (VPPA) Consent

By watching video content on our Website, you acknowledge that we may track your viewing history for analytics and marketing purposes. You consent to our sharing of this aggregated viewing data with third-party analytics providers to help us improve our content strategy.

8. Your Rights (Oregon & US Federal Compliance)

Depending on your location, you may have the following rights regarding your data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Correction: Request that we correct inaccurate data.

  • Right to Deletion: Request that we delete your personal data.

  • Right to Opt-Out: Opt-out of the sale or sharing of personal data for targeted advertising.
    To exercise these rights, please contact us at the email below.

9. Children’s Privacy (COPPA)

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

10. Changes to this Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: info@primedesignmedia.com

  • Mailing Address: 2373 NW 185th Ave STE #361, Hillsboro, OR 97124